Te Nana GmbH (CHE-491.840.444) is the operator of the website www.te-nana.ch and is therefore responsible for the collection, processing and use of your personal data and the compliance of the data processing with Swiss law.

Te Nana GmbH is the owner and operator of this portal. All trademarks, names, titles, logos, images, designs, texts and other materials used on it belong to a legal entity of Te Nana Ltd. or a contractual partner of the same. No rights (rights of use, intellectual property rights, etc.) are acquired by calling up, downloading or copying pages. The (complete or partial) reproduction, transmission (electronically or by other means), modification, linking or use of the portal for public or commercial purposes is prohibited without prior written consent.

Your trust is important to us, which is why we take the issue of data protection seriously and ensure appropriate security. It goes without saying that we comply with the legal provisions of the Federal Data Protection Act (FADP), the Ordinance to the Federal Data Protection Act (FADP), the Telecommunications Act (TCA) and, where applicable, other data protection provisions, in particular the General Data Protection Regulation of the European Union (hereinafter referred to as GDPR).

To help you understand what personal information we collect from you and for what purposes we use it, please review the information below.

1 SCOPE AND PURPOSE OF THE COLLECTION, PROCESSING AND USE OF PERSONAL DATA

When you visit www.te-nana.ch, our servers temporarily store each access in a log file. The following data is collected without your intervention and stored by us until automated deletion after twelve months at the latest:

• the IP address of the requesting computer
• the date and time of access
• the name and URL of the retrieved file
• the website from which the access was made
• the operating system of your computer and the browser you are using
• the country from which you have accessed and the language settings of your browser
• the name of your Internet access provider
• Number of transmitted data
• Status message for successful access

This data is collected and processed for the purpose of enabling the use of our website (connection establishment), ensuring system security and stability on a permanent basis and enabling the optimization of our Internet offering, preventing fraudulent activities or misuse on the website or in connection with the website, complying with the requirements of applicable laws, protecting the security of an individual and the rights and property of Te Nana GmbH and preventing deception or security or technical problems, as well as for internal statistical purposes. This is our legitimate interest in data processing within the meaning of Art. 6 para. 1 lit. f GDPR. In particular, the IP address is used to record the country of residence of the website visitor and to preset the language of the website accordingly. Furthermore, in the event of attacks on the network infrastructure, the IP address is evaluated by www.te-nana.ch for statistical purposes.

In addition, we use so-called pixels and cookies for the use of web analysis services when visiting our website. For further details, please refer to para. 5 and para. 6 of this privacy policy.

When using the form, the following data will be used for processing:

By using it, you give us your consent to process the data provided. We use this data only to be able to process your contact in the best possible and personalized way. The processing of your contact is our legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. You can object to this data processing at any time (for contact details see further below point 10).

When contacting us by electronic mail (e-mail):

Information that you send to us unencrypted by electronic mail (e-mail) can possibly be read by third parties during transmission. As a rule, we also cannot verify your identity and do not know who is behind an e-mail address. Legally compliant communication by simple e-mail is therefore not guaranteed. Like many e-mail providers, we use filters against unsolicited advertising (“SPAM filters”), which in rare cases automatically classify even normal e-mails incorrectly as unsolicited advertising and delete them.

E-mails that contain harmful programs (“viruses”) are automatically deleted by us in any case.

If you want to send messages worthy of protection to us, we recommend that you send them to us by conventional mail.

Please also let us know whether and how we can send you encrypted e-mails in response to your mailings and whether – if this is not possible – you agree to an unencrypted e-mail response to your letter. If you do not have the possibility to receive encrypted e-mails, please provide us with your postal address in order to reply to your messages worthy of protection.

1.1 DISCLOSURE OF DATA TO THIRD PARTIES

We will only pass on your personal data if you have expressly consented to this, if there is a legal obligation to do so or if this is necessary to enforce our rights, in particular to enforce claims arising from the relationship between you and Te Nana GmbH.

In addition, we share your data with third parties to the extent that this is necessary in the context of the use of the website for the provision of the services you have requested as well as the analysis of your user behavior. Insofar as the website contains links to third-party websites, Te Nana GmbH no longer has any influence on the collection, processing, storage or use of personal data by the third party after these links have been clicked and accepts no responsibility for this.

1.2 DATA SECURITY

We use appropriate technical and organizational security measures to protect your personal data stored with us against manipulation, partial or complete loss and against unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.

You should always keep your information confidential and close the browser window when you have finished communicating with us, especially if you share the computer with others.

We also take internal data protection very seriously. Our employees and the service companies commissioned by us have been obligated by us to maintain confidentiality and to comply with the provisions of data protection law.

1.3 COOKIES

Cookies help in many aspects to make your visit to our website easier, more pleasant and more meaningful. Cookies are information files that your web browser automatically stores on your computer’s hard drive when you visit our website. Cookies do not damage your computer’s hard drive, nor do they transmit users’ personal data to us.

We use cookies, for example, to better tailor the information, offers and advertising displayed to you to your individual interests. The use does not result in us obtaining any new personal data about you as an online visitor. Most Internet browsers accept cookies automatically. However, you can configure your browser so that no cookies are stored on your computer or a notice always appears when you receive a new cookie.

Disabling cookies may prevent you from using all the features of our website.

1.4 SOCIAL MEDIA LINKS

Te Nana GmbH uses social media links that lead to the official social media accounts of Te Nana GmbH.

1.4.1 Facebook

A link leads to the official account of Te Nana GmbH on Facebook. This is an offer of the US company Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. You can recognize the Facebook link (Facebook button) by the Facebook logo on our page.

If you click on the link, Facebook may use information for the purpose of advertising, market research and customization of Facebook pages. For this purpose, Facebook creates usage, interest and relationship profiles, e.g. to inform other Facebook users about your activities on our website and to provide other services associated with the use of Facebook.

If you do not want Facebook to associate the data shared via our website with your Facebook account, you must not click on the link.

The purpose and scope of the data collection and the further processing and use of the data by Facebook, as well as your rights in this regard and setting options for protecting your privacy, can be found in Facebook’s privacy policy.

1.4.2 LinkedIn

Another external link leads to the official account of Te Nana GmbH on LinkedIn Inc., Montain View, CA 94107, USA. You can recognize the LinkedIn link (LinkedIn button) by the LinkedIn logo on our page.

If you click on the link while logged into your LinkedIn account, you can link the content of our pages on your LinkedIn profile. This allows LinkedIn to assign the visit to our pages to your user account. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by LinkedIn. For more information, please see LinkedIn’s privacy policy.

If you do not want LinkedIn to be able to associate your visit to our pages, please log out of your LinkedIn user account before clicking on the corresponding link on our website.

1.4.3 Instagram

Another external link leads to the official account of Te Nana GmbH on Instagram . This is an offer of the US company Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA… You can recognize the Instagram link (Instagram button) by the Instagram logo on our page.

If you click on the link while logged into your Instagram account, you can link the content of our pages on your Instagram profile. This allows Instagram to associate the visit to our pages with your user account. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Instagram. For more information, please see Instagram’s privacy policy.

If you do not want Instagram to be able to associate your visit to our pages, please log out of your Instagram user account before clicking on the corresponding link on our website.

1.5 NOTE ON DATA TRANSFERS TO THE USA

For the sake of completeness, we would like to point out for users who are resident or domiciled in Switzerland that there are surveillance measures in place in the USA by US authorities which generally allow the storage of all personal data of all persons whose data has been transferred from Switzerland to the USA. This is done without any differentiation, limitation or exception based on the objective pursued and without any objective criterion that would make it possible to limit the access of the U.S. authorities to the data and their subsequent use to very specific, strictly limited purposes that are capable of justifying the interference associated both with the access to these data and with their use. In addition, we would like to point out that there are no legal remedies available in the U.S. for data subjects from Switzerland to obtain access to the data concerning them and to have it corrected or deleted, or that there is no effective judicial legal protection against general access rights of U.S. authorities. We explicitly point out this legal and factual situation to the data subject in order to make an appropriately informed decision to consent to the use of his or her data.

We would like to point out to users residing in a member state of the EU that the USA does not have a sufficient level of data protection from the perspective of the European Union – among other things due to the issues mentioned in this section. To the extent that we have explained in this Privacy Policy that recipients of data (such as Google, Facebook, and Twitter) are located in the U.S., we will ensure that your data is protected with an appropriate level of protection with our partners either through contractual arrangements with these companies or by ensuring that these companies are certified under the EU-US Privacy Shield.

1.6 GOOGLE ANALYTICS

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website is usually transmitted to a Google server in the USA and stored there. The IP address transmitted by your browser as part of Google Analytics is not merged with other data from Google.

On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: “http://tools.google.com/dlpage/gaoptout?hl=de”.

We continue to use Google Analytics to analyze data from Double Click cookies and also AdWords for statistical purposes. If you do not want this, you can disable it via the Ads Preferences Manager (http://www.google.com/settings/ads/onweb/?hl=de).

We use Google Analytics including the functions of Universal Analytics. Universal Analytics allows us to analyze activity on our pages across devices (e.g., when accessed via laptop and later via a tablet). This is made possible by the pseudonymous assignment of a user ID to a user. Such assignment occurs, for example, when you register for a customer account or log in to your customer account. However, no personal data is forwarded to Google. Even if additional functions are added to Google Analytics with Universal Analytics, this does not mean that a restriction of data protection measures such as IP masking or the browser add-on is associated with this.

1.7 GOOGLE MAPS

This website may use the Google Maps product from Google Inc. By using this website, you consent to the collection, processing and use of automatically collected data by Google Inc, its agents and third parties. The terms of use of Google Maps can be found under “Terms of use of Google Maps”.

1.8 GOOGLE RECAPTCHA

We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on our websites Provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). The purpose of reCAPTCHA is to verify whether data entry on our websites (e.g. in a contact form) is made by a human or by an automated program. For this purpose, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis begins automatically as soon as the website visitor calls up the website. For the analysis, reCAPTCHA evaluates various information (e.g. IP address, time spent by the website visitor on the website or mouse movements made by the user). The data collected during the analysis is forwarded to Google. The reCAPTCHA analyses run entirely in the background. Website visitors are not made aware that an analysis is taking place. The data processing is based on Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in protecting its web offers from abusive automated spying and from SPAM. For more information about Google reCAPTCHA and Google’s privacy policy, please see the following links:

• https://www.google.com/intl/de/policies/privacy/
• https://www.google.com/recaptcha/intro/android.html.

1.9 RIGHT OF ACCESS, RECTIFICATION, ERASURE AND RESTRICTION OF PROCESSING; RIGHT TO DATA PORTABILITY

You have the right to receive information about the personal data that we have stored about you free of charge upon request. In addition, you have the right to correct incorrect data and the right to have your personal data deleted (“right to be forgotten”), insofar as this does not conflict with a legal obligation to retain data or an authorization that allows us to process the data. In accordance with Articles 18 and 21 of the GDPR, you also have the right to request restriction of data processing and to object to data processing.

You also have the right to demand that we return the data you have given us (right to data portability). Upon request, we will also share the data with a third party of your choice. You have the right to receive the data in a common file format.
You can reach us for the aforementioned purposes via the e-mail address info@te-nana.ch. We may, at our discretion, require proof of identity to process your applications.

You can also tell us what you want to happen to your information after you die by giving us instructions.

1.10 DATA RETENTION

We store personal data only for as long as is necessary,

• to use the above tracking, advertising and analytics services within the scope of our legitimate interest;
• to perform, to the extent specified above, services that you have requested or to which you have given your consent;
• to comply with our legal obligations.

Contractual data is retained by us for longer periods of time, as this is required by statutory retention obligations. Retention obligations, which oblige us to retain data, result from accounting regulations and tax regulations. Insofar as we no longer need this data to perform the services for you, the data will be blocked. This means that the data may then only be used for accounting and tax purposes.

1.11 RIGHT TO COMPLAIN TO A DATA PROTECTION SUPERVISORY AUTHORITY

If you are a resident of an EU country, you have the right to complain to a data protection supervisory authority at any time. For Te Nana GmbH this is the Federal Data Protection and Information Commissioner (FDPIC)

1.12 CHANGE OF THE DATA PROTECTION DECLARATION

Changes to the privacy policy can be made at any time by Te Nana GmbH. Therefore, please consult this statement regularly.